Find additional company focused interview questions by practicing from one of our industry sets. Consider also sharing what cleanliness communicates to customers - that the quality of their experience and their safety is of utmost importance to the company. Module 1 Panda Express PIC Test. Make sure to include the positive outcome. Learn. I am able and willing to work overtime, and weekends as well. Consider using a specific example that demonstrates that you are able to react swiftly when needed to resolve an issue and achieve a positive outcome. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. If you are strong in communication, presentation and have the right experience for the job, then apply for the position of Shift Leader at Panda Express today! When it comes to complex problem solving, decisions are not always readily reached. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. I guided new employees through the onboarding process as well as continued advanced training.". "For the most part, my company abides by all labor regulations. The food was hot and fresh when we visited- everyone was super nice and it was just a memorable experience- the location is clean and the food fresh. It's great to even be 10 minutes early rather than just showing up right on the dot. How would you deal with a difficult customer? I feel this experience prepared me for a leadership role. izzy_garza. I work well under pressure. The workplace provides opportunities to be both a leader and a follower. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I can see where you're going with this response! You can make your answer more memorable by being more specific. Additionally, the successful candidate must be able to work flexible hours, including nights and weekends. Talk to the interviewer about your thoughts on taking the fall for something you did not do. ", "I have been a part of individual terminations and group lay-offs throughout my career. ", Setbacks happen to everyone. ", "I take public transit; however, I find it to be very reliable. I was raised to trust my initial response so, I do just that! Click the links below to learn more about E-Verify. Search Country manager jobs in Penally, Wales with company ratings & salaries. Assure the interviewer that you can meet their customer service standards. "It depends on the situation. From there, they may be promoted to general manager, and then to district manager. (8) I am angry. ", "It depends on the situation. be impeccable with our worlds and actions. Shift Leader - 687. ", "I am actively enrolled in school working on my Bachelor's Degree in business management to help further my career.". "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. 11 no rodents Dallas, TX 75261. One recent example was when we had a kitchen fire in my previous place of employment. Talk to the interviewer about your attendance. Skip to main content. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs. Great answer! TYPE. So PIC can mean different things. Salary information comes from 162 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. ", "Yes, I use Facebook and Twitter regularly. Talk to the interviewer about any areas of training that you feel you may be lacking. However, with alittle preparation, you can ace the Panda Express Job Interview. The interviewer would like to know that you can professionally and tactfully handle demanding customers and challenging situations. Example: Ive worked in food service for over five years now, so Im quite comfortable with handling money. . ", "A setback is always disappointing, but it also creates a learning opportunity. 3. integrity Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Sometimes if someone is struggling or underperforming, honest criticism may not be the preferred route. "I have reliable transportation. Panda Express. Website. We accumulate 120 hours and we lose them if we do not use them. Prefer some Operations experience. ", "Management always has projects for the Center Leadership Team to address. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. (9) I am upset. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. They want to know they can trust their employees to do the right thing. ", "I stuck up for an employee bullied in the workplace. While performing duties, counter areas are often hot with steam from steam table and food vapors. The interviewer would like to know if you are authentically engaged in the Panda Express brand and product. (16) Katrina Vasquez. If you still have uncertainties about the position that needs to be clarified, this is an opportunity to get those answers as well. Your input helps Glassdoor refine our pay estimates over time. Click the links below to learn more about E-Verify. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. You will gain valuable skills managing store operations and leading the team during the shift. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, average salary for a Shift Leader is $32,888 per year in United States, The Ultimate Job Interview Preparation Guide. This is what makes your interview answer uniquely yours. How do you manage the stressful times? I was sick just 2, and a note from my Doctor accompanied those. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Full-Time. My supervisor and co-workers will attest to my clear and concise communication skills. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Test. Customers love when you go above and beyond for them which will, in turn, generate more business. I also consider myself somewhat of a foodie who enjoys trying new foods I've never experienced.". 1092-COVELL & HWY 113 PX, Davis, CALIFORNIA, UNITED STATES, 2017 Panda Restaurant Group. Do you respond to each customer with professionalism and patience? "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. You're wanted here: ", "Over the years I've had to manage difficult customers who were difficult for different reasons. The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. Discuss how this position stands out to you over any others. I would say I have qualities of both, and I know I would rise to the occasion if given a leadership opportunity. Written by professional interviewers with 62 answer examples and 31 community answer examples. You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. If it's a difficult customer who shook me up, I will take a breather outside for a moment. Example: I feel like I thrive in fast-paced environments. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. ", "If I caught an employee stealing, I would report the incident immediately. "Thank you for asking - I do have a few questions. If you are Food Safety Certified, be sure to bring that certification with you to your interview. I love that your signature dish, the orange chicken, was created in the 1980's and remains your most popular dish. We value diversity in all forms and know the strength it brings. Please note these are practice interview questions and we are not affiliated with the company mentioned in this post. ", "I cannot recall the exact number, but I think it was around three days total. You've talked about which social media platforms you use and how they enable you to connect with the company. '", "I believe the consistency of the quality menu items Panda Express provides makes it stand out. Workspace is restricted and employees are generally expected to remain standing for long periods of time. "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. The interviewer would like to know if you have taken any food specific training or certifications? Starting with my first job at Burger King in 1987. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. 11 terms. Cdc. With Panda Express's reputation for the development and advancement of employees, I see no limit to where I could go within the company.". How did the purpose of the Interstate Commerce Commission compare with its performance in the early 1900s? 2 Employees Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Additionally, the company may offer bonuses or other incentives to employees based on performance. I am more impactful and even more creative when I have little time to do much besides jump in and take charge. Share that you have the means to get to work consistently and on time. * Within the range, individual pay is determined using various factors, including work location and experience. Paid Training to prepare you for success State that you love the product and the service you get at Panda Express and, because of this, you would be happy to represent them. A part of being a diligent employee is to ensure that you are always on time and present when expected. Well done. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. You've answered in a way that shows your desire to help your team while also meeting customer needs. ", "I've had many years of customer service. Cleanliness is especially important in the hospitality/food industry. 3.no shared registers We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. Sign up. This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue. However, you can make it more unique to you by talking about the cultural values or company offerings that make you feel like a valued employee such as welcoming employee feedback and ideas, rewarding excellent performance with incentives/recognition, or providing tuition assistance, advanced training, or leadership development programs that help employees grow. Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. ", "I generally take a total of three weeks a year. When you state your weakness make sure you say what you are doing to overcome that weakness. ", "I appreciate that Panda Express has such a strong focus on cleanliness. Or maybe you are limited on time and have a deadline rapidly approaching. You can improve this answer by talking about your rate of accuracy with cash handling and deposits. We do this by creating interview questions that we think you might be asked. "If I could further my education in any way I would choose to expand my knowledge in training a variety of Asian kitchen and cooking techniques. ", "My first reaction is to access the situation. Do you pause to evaluate what happened, make adjustments, and try again? Are you resourceful when it comes to resolving customer issues? Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. ", "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research. "Our company had a contest . Associate discounts for many brands My favorite part of working here is seeing customers leave happy after eating our food.. I also completed all deposits on time each night, which helped me develop my math skills even more.. Panda Express is a fast-food restaurant chain that specializes in American Chinese cuisine. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Flashcards. ", "State and federal laws require companies to produce schedules for employees in advance. (15) Katrina Vasquez. Answer dates might appear two to three weeks before they were published. We offer our team members:** When can the manager rely on you to be there? We do not claim our questions will be asked in any interview you may have. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Panda Express Shift Leader employees need the following skills in order to be successful: Scheduling: Scheduling is the ability to plan and organize shifts for employees. Maybe you have read case studies that you lean on in these instances. It also allows you to see how they present themselves in front of others. Full-Time. Average salary for Panda Express Shift Leader in Columbia: $16. 92 terms. Consider talking about your approach to managing team performance and disciplining/terminating employees. It sounds like this is a strong example that you can leverage better to illustrate your training expertise. There is always a healthy way to cope. ", "Through my research of Panda Express I have found that you stand out most by your dedication to family, quality food, and keeping the quality of your Chinese food despite being labeled as 'fast-food. ", "I've heard and seen, that Panda Express provides a positive environment that actively embraces family values and assists employees in reaching their potential.". Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated. Next, review the company website, watch videos and read articles and press releases to see if any of those questions can be answered through those resources. You can also share how training helps others succeed by sharpening existing skills, providing new skills, or enabling them to utilize new tools or strategies. We can all agree that interviews are stressful and competition is intense. Inventory Management: Inventory management is the ability to track and order the correct amount of food and supplies for a restaurant. If you are looking for Panda Express Interview Questions you have come to the right place. They are interested in learning about your personality and what motivates you. I see that you mention ABC and XYZ in your job posting. It started to rain and he was worried, as he did not have an umbrella. ( customer service, clean store, food quality, associate growth, inspire, and build leadership), restock and being prepared for peli hours, plan for the win and have your team on board, Ability to not take things personal, but more as a learning opportunity, sensing others' development needs and inproving their abilities, Knowing when to give good and feedback as a learning tool, Be recognized as a world leader in people development to become loved by our guests. Pay Range: $17.50 - $24.50 / Hour *. 9.manager key- posession by pic/manager, 1. lock back door-all times Opens new tab. TCI-M2 Concepts, J.V. This will let the interviewer know that your goals are aligned with their business objectives. The ideal candidate will have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. I can also provide references that would attest to my commitment.". I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Hmong Innovating Politics; Activity. What's most important is how you respond. I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees. Expert solutions. They also offer competitive wages.". "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. Remember to review the job description and find an experiencethat relates to what they are looking for. Medical and Dental Insurance Can you tell us about your previous work experience? ", "I consider myself honest, trustworthy, and responsible. You will gain hands on experience in cooking and preparing Panda favorites for our guests. Which word in sentence 1 is a direct object? (11) As a result of my difficulty, I would like the termination fee waived and want to receive a partial refund on the bills I have paid. Perhaps say you would like to become a restaurant manager. Panda Express Module 1 - Shift Lead Study Guide. Good job! Panda Express Shift Lead Training. I believe transparency is essential, but if there really is no one to blame but a customer is so unhappy and feels the need to blame someone, I would take the responsibility while trying to remedy the situation.". Employers ask this question to make sure youre comfortable working in an environment where you need to multitask and prioritize your tasks quickly. This can help you identify areas where your team members need additional training or support. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. ", "Could you please give me a few reasons why you like working for Panda Express?". Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). You've done a good job asking an open-ended question that can't be answered with a simple "yes" or "no." We like the sound of that. As America's favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. Here are five common Panda Express Shift Leader interview questions and answers. Describe the specific Task you were supposed to accomplish. $18 to $24 Hourly. What would your previous boss say about you? This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. The interviewer wants to see you have ambition and goals, but they also want to see you are the right fit for the restaurant industry. Recommended textbook solutions. Panda Express Service and Kitchen Team Interview, 101 Great Answers to the Toughest Interview Questions Affiliate. Using Interjections in Sentences. 44. 9 employees wash hands for at least 20 seconds Great Compensation Package and Bonus Opportunity. Averages based on self-reported salaries. All of these factors come together to determine the salary for a Shift Leader at Panda Express. Perhaps say you would like a career in restaurant management. 6 sanitizer is available 200-300ppm Because this would be my first position in the restaurant industry, I am new to these topics. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. You will gain valuable skills managing store operations and leading the team during the shift. If you are applying for an entry-level position then dress business casual. You've rated yourself highly, now take it a step further and share an example that illustrates your strong communication skills. I appreciate your balanced approach to this question. Module 1 Panda Express PIC Test. They are responsible for managing the daily operations of the restaurant, including overseeing staff, ensuring customer satisfaction, and maintaining a clean and safe work environment. Related Searches:All Shift Leader Salaries|All Panda Express Salaries. Coaching and training experience may not be a direct requirement for this role, but they are abilities that are always valued by an employer. I am excited to take on a team lead role again. The trick is to try to look at the situation from their perspective and respond accordingly.". As a Shift Lead for our team, you will have the opportunity to embrace a central role . Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Discuss with the interviewer how you typically cope with delays in the workplace. Test. I can see the balance you're trying to find in this answer. Can you tell us about a time you went above and beyond for a customer? job listings and job resources. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Job Details. This will lead to increased productivity and better customer service. Email Facebook Tweet LinkedIn. I took charge for two weeks, and the experience was quite positive! raphaelamadeus. Why do you want to work at Panda Express? Education and Experience: * Some high school. There was a senior citizen at the restaurant and he had finished his meal. This can include ordering food and supplies, tracking the amount of food and supplies the restaurant has and making sure the restaurant has enough food and supplies to operate. 2494-North Dupont Hwy & Leipsic Rd PX, Dover, DELAWARE, UNITED . Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Honesty and integrity are valued by all employers. "If I could choose an aspect of training I would like to learn more about health and safety. The restaurant is clean both inside and outside. Don't let this question catch you by surprise! ", "This too depends on the situation. Perhaps you go with a gut feeling. "I thrive under pressure and always have, so when I'm given a time-sensitive situation to address, I light up and get down to business. What can I do in order to get up to speed quickly? While I have only worked at Panda Express during my undergrad, the Shift Leader role helped me gain confidence, proactivity, and efficiency. happyme3453. By understanding this emerging trend, shift leaders will be better equipped to make decisions that lead to improved performance and increased profitability. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. I then go into ", "I have taught myself to become much calmer with my first reactions when problems arise. A good follower is good at following directions and working hard to accomplish tasks. To be considered for the position of Shift Leader at Panda Express, applicants must have a high school diploma or equivalent. Talk to the interviewer about your ability to control pressure in the workplace. Example: Ive worked as a server for five years now, so Im familiar with many types of kitchen equipment. Prefer some Operations experience, Food Safety: Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. State that you dont think money is a great motivator but that taking the time to praise your employees for good work goes a long way. Match. If there is a reason you believe you require an accommodation, please reach out to Human Resources. This question can help the interviewer determine your leadership skills and how you might apply them to a new role. Try to think of a time when you went above and beyond for a customer. ", "I like the culture Panda Express offers. Get insight into Cibolo Creek Test Well! Walk the interviewer through your process when it comes to making quick decisions.
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